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Report: #1535322

Complaint Review: Flex Pay - San Francisco California

  • Submitted:
  • Updated:
  • Reported By: Lisa — Burlington United States
  • Author Confirmed What's this?
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  • Flex Pay 275 Battery Street, Suite 2300 San Francisco, California United States

Flex Pay Uplift Changed agreed upon loan terms from 24 months to 12 months San Francisco California

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On 12/1/24 I signed and agreed to a loan with 24 month terms from Uplift.com. On 12/12/24 I made a $3000.00 payment over the phone with a representative named Randy. On 12/13/24 I logged into Uplift.com and noticed that the terms for my loan had been changed without my knowledge or permission from 24 months to 12 months. I called and spoke with Randy on 12/13/24 and was told that there was no way they could change it back to 24 months.

I did not sign up for a 12 month loan, and one of the reasons I made the $3,000.00 payment was to lower the monthly payment over the 24 months.  I have been communicating through email back and forths since 12/13/24 asking that they change the terms back to 24 months - the term that is clearly stated in my Loan Agreement with them, but they will not budge and refer to vague language in the agreement which does NOT clearly state in any way that this type of thing could happen.

This report was posted on Ripoff Report on 12/19/2024 08:12 AM and is a permanent record located here: https://www.ripoffreport.com/report/flex-pay/san-francisco-california-loan-1535322. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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