AAMCO PWR TRANZ LLC dba Aamco TransmissionKahuna Payment Solution Flex Pay Excessive Interest 189% on a 12 month payment (split into two) + Added Fees and No Discounts Mesa Arizona

I have multiple complaints with AAMCO. The biggest is the 189% excessive interest that was charged for a transmission job on my Issuzu.

On September 3rd I was admitted to the hospital with complication of my pregancy which resulted in an emergency C-section. My daughter drove our Issuzu home from the hospital and the transmission died. While in the hospital we saw an ad for Aamo Transmission and my husband quickly called.

We let the Aamco representative know our insurance would tow the vehicle to their shop to be looked at. The Aamco reprresentative said they could pick it up and got the directions. The next day they called and said our transmission needed replacing. 

We were told the cost would be 2k. I had just had a baby, was trying to recover in the hospital (I was there for 6 days) and my husband and I knew we could not come up with that kind of money. My husband asked the Aamco representative if they had any type of payment plans and if they gave military discounts. Of which he was told yes they had payment plans (He would need to come into the office and fill out paperwork and Yes they gave military discounts).

He left the hospital and went to the Aamco to fill out the pre-screen paperwork under his name since I was unable to leave the hospital. 

He returned to the hospital a few hours later letting me know that he was apporved upto $1500 through the Aamco and another $1300 through the Flex Plan. (He had understood that these were both programs through Aamco). He was told that we had 90 days same as cash (no interest).

A couple of days later we get a call and were told another item needed to be fixed. This wwas another $350 job. Since we had a total of the $2800 between the two plans for payment programs we did not think much about it and told them to fix it. I was going to be released in a few days and we needed a reliable transportation for our newborn. We had more important things to be thinking about with our 28 week preemie than thinking a company was going to be bleeding us dry.

On September 10th my husband went to the Aamco to pick up the vehicle thinking all he had to do was sign the paperwork and pick up the Issuzu. When he got there they told him he would need to go to another place to finishi the paperwork for the payment program. He loves his military discounts so he reminded the Aamco representative. He said they would have that added in went he signed the paperwork.

So he and my daughter went to the directions given to sign the paperwork. To his suprise it was a sale of bill, aand two contract for payment programs. They explained to my husband that he would need to set up direct deposit to for these progeams so he called me at the hospital to get the bank routing information, all the while telling the represantive of my condition, and then he gave them our banking information.

He was then told to sign both packets. Which he did. My husband does not deal with money. I handle all the bills. He had no idea that he was authorizing these companies to charge 189% interest on two seperate account with two high way robbery payments. At the time he had little sleep as he was helping me recover from almost losing my life in complication due to pregnancy along with the worry if our 28 week baby girl was going to be ok.

He was in a hurry to get back to the hospital, So he signed the paperwork. The first one with PWR Tranz LLC dba AAMCO Transmissions

Amount Financed $1500 

Interst Rate 189%

Finaance Fees $1927.56

Total Payments $3427.56

Monthly Payment is $285.63

The second one is the Flex Plan  Kahuna (Bloomington IL) (which has no 90 days same as cash)

Amount Financed $1009.80

Finance Rate 189%

Finance Fees $1272.00

Total Payments $2281.80

Monthly Payment $190.15

So after we were told that the transmission work would be 2k along with the second job of $350. They failed to say this did not include labor fees. The total job was $2802.54. There was no military discount added (as he was told by the Aamco representative who was fisxing our vehicle). We finance the $2509.80 the difference was paid iby us. 

I do not understant how a company can charge these rates of 189%. I have used aother automotive payment plans and paud around 18-22% but never these excessive rates. We live in Arizona, I am not sure how this is legal. My husband was under a lot of stress and worries with my situation and our preemie baby this company I felt took advantage of our situation. 

I would not recommend and nor would I ever use this comany to do business with again.

As of December 2014 We have quit paying the Power Tranz bill of $285 a month (I would have stopped paying on the Kahuana but I could not get it stopped from directly taking their money from our account).