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Report: #1498156

Complaint Review: FLORYDAY - SHIYAN SUB-DISTRICT SHENZHEN

  • Submitted:
  • Updated:
  • Reported By: Klm — PASADENA United States
  • FLORYDAY 3/F BUILDING A3 HENGSHENGYL INDUSTRIAL PARK SHIYAN SUB-DISTRICT, SHENZHEN China

FLORYDAY I ordered clothing different from its pictures. returning these items a complete runaround even though their website promises "easy and worry-free returns" SHIYAN SUB-DISTRICT SHENZHEN

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I made two orders: First order was one dress. When I received this order, I was unhappy with its quality and lack of representation to the advertisement picture, I canceled the second order which I had not received yet.

The cancellation of my second order was confirmed, but it was delivered anyway, and I was charged for it. 

I intiated returns for both of these orders. My first order, one dress: I have gotten only the run-around despite their claim of "easy and worry-free returns". Example: "will you accept a 50% return and keep the clothing?" When I responded no, they set up  a return where they deducted $7.00 from the purchase price AND charged me and additonal $8.00 for return shipping, so my return amount would be $18.00 for a $32.00 purchase.

My second order which I canceled, which I received anyway and was charged $115.00, only getting the runaround. 

Their customer service number liste on their website is a fake. I was unable to get through.

This report was posted on Ripoff Report on 07/28/2020 02:03 PM and is a permanent record located here: https://www.ripoffreport.com/report/floryday/shiyan-subdistrict-shenzhen-i-1498156. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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