Floryday Floryday are scamming online customers ! Hong Kong

Floryday items ordered online arrived ( 4 bags and boots) only to look nothing like the pictures on their website. The one bag had black mould coming from the zips. I was itching all day as a result. The fabric quality is extremely poor - cheap plastic that is peeling and fraying. The stiching is scew. The boots look like leather on the site but in reality are a cheap foamy material that you can literally scratch a hole into with your nail. These boots were made for taking pictures not walking! I am shocked at the blatant misrepresentation. They force you to keep the products - tell you a refund will take long, return shipping is expensive and tell you they'll give you free coupons for more defective products. Plus their return shipping address is nowhere to be found on their site. The return address is a well kept secret to frustrate customers into spending money shipping items to wrong addresses where they will be irretrievably lost! They have no intention of paying refunds as they are practically unreadable.