Report: #1489951

Complaint Review: Freedom Mortgage Corporation - Mount Laurel New Jersey

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  • Reported By: Edward — Davenport Florida United States
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  • Freedom Mortgage Corporation 907 Pleasant Valley Ave. Suite 3 Mount Laurel, New Jersey United States

Freedom Mortgage Corporation In May 2019 Freedom Mortgage lost part of my mortgage payment during their processing destroyed my credit Mount Laurel New Jersey

*Consumer Suggestion: Refinance and get out of there...

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I pay my mortgage with money orders in May 2019 Freedom Mortgage, denied recieving both money orders for the full monthly mortgage, from the beginng of Freedom Mortgage servicing my loan (2017) I have alway's paid with two money orders.

The money orders remain attached and placed in the window enevelope provided by Freedom Mortgage.  I have been consistent in my payment method and never missing a payment. 

  Freedom Mortgage immediately (June 2019) sent correspondence suggesting me to contact their lost mitagation dept along with documents to be completed to start the process.  Freedom Mortgage twisted the facts and the truth when I reported them to the CFPB.

Freedom Mortgage, recent correspondence (December 2019) regarding the missing May 2019 partial payment, now states that I stopped payment on the money order by tracking it because they said they did not recieve it.  

They reported the propose deliquency to the credit bureas in June 2019, to take it a step further Freedom Mortgage,  states that I now owe a mortgage payment for  May 2018. 

Freedom Mortgage correspondence have been threating, unethical this company needs to be reorganized.

My credit have been destroyed I am a senior with uncertain health problems. 


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#1 Consumer Suggestion

Refinance and get out of there...

AUTHOR: Corey - (United States)

POSTED: Sunday, May 09, 2021

You are welcome to apply for a refinance and see the difference with a different lender: www.successmortgagepartners.com/corey-vandenberg

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