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Report: #1517473

Complaint Review: Frey -

  • Submitted:
  • Updated:
  • Reported By: Anonymous — Charleston United States
  • Author Confirmed What's this?
  • Why?
  • Frey United States

Frey Frey Laundry Soap Tricks Consumers Into Subscriptions, Keeps Your Money

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This wholly unscrupulous company ropes consumers in with a $1 free sample. I am told that somewhere, in very fine print, is an agreement to a subscription with the sample, but the nearly 200 BBB complaints say this is note "clearly stated" as they claim. They will not stop the subscription and will say "Too late, it's already been sent out!"

They expect customers to pay $18-20 in shipping for something they never wanted. The only way to get rid of the subscription is to have your credit card company block them from continuing to charge you. Oftentimes products are never delivered but they lie and keep your money. I have been fighting to get my $70--yes, that's for SOAP--for months through my credit card, the BBB, social media, anywhere.

I probably won't ever get it, but I can try to prevent others from getting ripped off!

This report was posted on Ripoff Report on 04/06/2022 04:43 PM and is a permanent record located here: https://www.ripoffreport.com/report/frey/laundry-soap-tricks-consumers-1517473. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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