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Report: #1499740

Complaint Review: The Geek Squad -

  • Submitted:
  • Updated:
  • Reported By: Arlene — PA - Philadelphia United States
  • The Geek Squad India

The Geek Squad Peter Anderson Mark Wilson (ID# 7960) David (junior colleague) Tyler (supervisor) They sent a subscription renewal in which I didn't want and told them to cancel it. I continue to receive emails from money transfer companies about my attempts being declined.

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On 9/3/2020, I reeived an email from the Geek Squad to renew my subscription for $474.60 effective immediately. I never used the service but was informed that it was in connection to another subscription through the Geek Squad. I called 877-465-2672 as it was one of the numbers given. I spoke with Nick and his supervisor who sent me to Peter Anderson @ 805-953-7986 who directed me to www.geeksqud66.webnode.com.

I filled out the Cancellation Form which had Bank of America & Google logos and submitted it; however, I received a "server error" code. I told Peter and he began to panic telling me that I was going to get a direct deposit in my bank account up to $5000.00 and was asked to go to online banking. Upon checking my account, there was a $4000.00 deposit and I was instructed by Peter that this money had to be returned and after I was told that no other method could be used due to incurring a 26% transfer fee, I was told to purchase Target gift cards for the following amounts (6) $500 and (1) $400 as they were giving me back $500 and $100 compensation for their mistake.

I purchased the gift cards and the money was in my account until Peter received the numbers off of the cards. I checked my account while talking to Peter and saw that the money was gone and there was no indication of it ever being deposited. I have called and been sent on a wild goose chase.

On 9/4,Mark pretended to try Xoom, Paypal, Western Union, Remintly, Cashapp, both checking accounts and debit cards to no avail. Throughout this 4 hour conversation with Mark @ 866-582-1523 and 541-238-7515, he kept trying to get me to purchase more gift cards from Lowe's and I adamantly refused!!! He also did and said the same things that Peter said while pretending to be from the "real" Geek Squad who didn't want their name or reputation damaged. They were all in this fraudalent act together!

This report was posted on Ripoff Report on 09/11/2020 10:52 AM and is a permanent record located here: https://www.ripoffreport.com/report/geek-squad/peter-anderson-mark-wilson-id-1499740. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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