Report: #1513795

Complaint Review: Geoarm - West Palm Beach florida

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Ripoff Report is Xcentric Ventures

Submitted: Fri, November 19, 2021
Updated: Fri, November 19, 2021
Reported By: Nicholas — rowlett texas United States

Author Confirmed

Why?

Geoarm 1133 Okeechobee Rd. West Palm Beach, florida United States

Phone: 877-443-6276
Web: https://www.geoarm.com/
Category: Home Alarm Systems - fire - burglary - security, Home Security

Geoarm Alarm.com and alarm club Inadequate support. West Palm Beach florida

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I purchased a DIY security system costing over $1,600.00 and attempted to install. My install appointment was nat 9:30 AM Central time. The tech called at 8:38 AM to start install. I had 9 telephone conversations with technical help and they were not able to make the thermostat, doorbell camera, and three other video cameras work.

I flew to Texas to install the system on a new house I purchased and am leaving on Sunday. They want me to delay my return flight to accomodate additional technical calls next week. I requested an RMA number to return the alarm system and they said there is a 20% restocking fee to return equipment which bthey admitted they can't make work. DO NOT BUY FROM THESE PEOPLE BECAUSE THIER CUSTOMER TECNICL SUPPORT RANGES BETWEEN AWFUL AND NON_EXISTENT

This report was posted on Ripoff Report on 11/19/2021 03:37 PM and is a permanent record located here: https://www.ripoffreport.com/report/geoarm/west-palm-beach-florida-alarm-1513795. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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