GoDaddy Accepted payment for email service and have not provided it. Tempe Arizona

Terrible customer service. My account and 365 password were compromised. I cannot get GoDaddy to assist with a password reset. I have made 5-6 calls to them, filed two account recovery requests, authenticated 5-6 times via telephone, and sent a copy of my drivers license. Still no password reset. I even told them I just want to transfer my domain elsewhere, but they refuse to cooperate. I have spent at least 6 hours trying to resolve this. I have filed a complaint now with the Arizona Attorney General, but that didn’t seem to concern them.