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Report: #1489127

Complaint Review: GoDaddy - Tempe arizona

  • Submitted:
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  • Reported By: Paula — Mesa AZ United States
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  • GoDaddy Tempe, arizona United States

GoDaddy GoDaddy Steals/Lies Tempe arizona

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I turned off auto renew on all of my products so everything went to cancelation.  On Sept 13, 2019 my debit card was charged $1526.39 for 3 year renewal of products.  I contacted my bank and told them this was not authorized. I also called GoDaddy to say this was unauthorized. 

GoDaddy told me that if I cancelled the chargeback they would give me a full refund.  On 10/17/2019 my bank reversed the chargeback and closed out the case.  I called GoDaddy and they said I would have to wait for the chargeback team to finish their case, but no later than Dec 6. 

I asked again if I would get a full refund, and was told absolutely.  I called again on Dec 16 and was told that the chargeback team finished the process and all products were back in my account. I explained that I wanted a full refund and was told no, that it was past the refund policy.

I explained it's only past the time because of GoDaddy's own process.  I asked to speak to a supervisor and was told that the answer would be the same, no refund.  

This report was posted on Ripoff Report on 12/16/2019 12:04 PM and is a permanent record located here: https://www.ripoffreport.com/report/godaddy/tempe-arizona-stealslies-1489127. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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