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Report: #1489190

Complaint Review: Goodman manufacturing - Walker Texas

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  • Reported By: Tom — jacksonville fl Florida United States
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  • Goodman manufacturing 19001 Kermier rd Walker, Texas United States

Goodman manufacturing Faulty AC Unit Walker Texas

*Consumer Comment: Obvious Question

Show customers why they should trust your business over your competitors...

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I bought this air-conditioning unit knew two years ago. It went out a couple days ago and was told today by technician that it will cost me $2000 in labor and Refrigerant to get this AC unit fixed. The AC unit itself cost is just under $3000 new.

Other than pretending to be sorry, they only offered to send a replacement part and not compensate for labor cost or Refrigerant cost. Having to pay 2/3 of the cost of a two-year-old unit is absurd! Considering the repair cost being so high, they should've offered to replace the unit! No one having an air conditioner only two years old should be stuck having to pay 2/3 the cost to repair it or having to buy a whole new unit or having to spend God knows how much to take them to court to get them to do the right thing. 

This report was posted on Ripoff Report on 12/17/2019 10:36 AM and is a permanent record located here: https://www.ripoffreport.com/report/goodman-manufacturing/walker-texas-faulty-ac-unit-1489190. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Obvious Question

AUTHOR: coast - (United States)

POSTED: Tuesday, December 17, 2019

What are the terms of the written warranty?

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