Complaint Review: Hagerty insurance - Traverse City MI
Hagerty insurance They cant get billing right Traverse City MI
They cant send an invoice before due date, only prefer to send notice of late payment and corresponding fee after the due date has passed. There is no way to enter credit card details on web site, you have to call them, and then they spend all kinds of time recording the phone call to record the Autopay setup, but then after all that, they dont Trigger the Autopay on the due date and another late fee develops. In my case I dont allow any companies to continually reptitively charge my permanenet credit cards. I only use perm cards manaully such as with Ebay or Amazon, airline tickets, Hotel sites etc.
My automatic payments are on temporary cards, this prevents fraud from the likes of Go Daddy, fat cow and others who like to zing a card a year later when you have forgotten about any new fees being due. Since there is no way to enter temporary cards on website every 3 months or so, the system becomes very cumbersom to avoid them having access the permanent cards. Geico seems to have their system down half a*s at least, they send an invoice 10 days ahead of time, you can login, check the upcoming payments, enter new cards, etc. no problem. Whay cant Hagerty get it going, cmon, this is 2021 almost.
This report was posted on Ripoff Report on 10/28/2020 10:53 AM and is a permanent record located here: https://www.ripoffreport.com/report/hagerty-insurance/traverse-city-mi-billing-1501375. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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