Complaint Review: Harbor Freight - Barsow California
Harbor Freight Defective Product even after repeatedly exchanging it Barsow California
About 2 year ago I purchased a Predator 4375 watt gas generator. I also purchased the extended warranty.
This generator ran perfect for a while, then on April 2, 2020 the motor locked up without warning. I exchanged it under the warranty on April 5, 2020. At which time I did not have enough to purchase a NEW extended warranty....
On July 2, 2020 the new generator did the EXACT same thing. I exchanged it out on July 4, 2020 under the 90 day warranty. I did purchase a new extended warranty on this one.
Now TODAY one outlet is dead, it is not wanting to start. I have keep proper maintenance, the right oil, the right gas etc.
At this point I simply want a refund of the purchase price AND the extended warrant I paid for. The local store tells me theya re not authorized to do this. I cannot get anyone from the main number to call me back.
This is downright ridiculous that a generator will not even last out it's 90 day warranty and the local store WILL change it out but wants to do so under the warranty I paid for then charge me for a NEW extended warranty - even though I am still under the 90 day warranty!!!!
It IS a ripoff - they should change it out under the 90 day warranty and carry the warranty I paid for over to the exchange...... But the local store will not even discuss this, tells me they are not authorized to do this.....
Seriously at this point I just want the purchase price and extended warranty refunded and I will take my cash to Home Depot. That's where I should have gone in the first place.....
Please help me get a refund!!!!
This report was posted on Ripoff Report on 09/03/2020 05:14 PM and is a permanent record located here: https://www.ripoffreport.com/report/harbor-freight/barsow-california-defective-1499483. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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