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Report: #1505012

Complaint Review: Horne Kia - Gilbert Arizona

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  • Reported By: Amanda — Phoenix United States
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  • Horne Kia 1465 East Motorplex Loop Suite 100 Gilbert, Arizona United States

Horne Kia Hiding rebuilt transmissions in vehicles they sell Gilbert Arizona

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I bought a used 2011 Kia Soul for my soon to 16 year old daughter from Horne Kia . Fast forward to February 8th 2021, while my daughter is driving down the freeway it begins smoking heavily. I had it towed to my mechanic where is was discovered the seal blew off the transmission. Transmission fluid covered the car, and could have ignited. I thought, terrible luck. I'm a reasonable person and know there are always risks with buying used cars, and I had the bad luck of purchasing one.

Upon cleaning the vehicle out, I find the previous owners information in the glove compartment, including service records. I called Horne Kia Service department and discovered they put not one, but two rebuilt transmissions in the vehicle before I purchased it. They did not disclose when I bought the vehicle. When I called Josh Bauman the General Manager he stated that he was not required to disclose rebuilt parts in vehicles they sold and compared it to a new clutch. Horne Kia has made no attempt to do the right thing, and is ethically, morally and legally responsible for putting my child in a dangerous situation.

This report was posted on Ripoff Report on 02/12/2021 06:40 PM and is a permanent record located here: https://www.ripoffreport.com/report/horne-kia/gilbert-arizona-hiding-1505012. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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