Iain Sinclair Design Ltd. Charged credit card and never sent products. London

I ordered products worth over 100 US dollars on 8 Dec. 2013 and promptly received an email confirmation.  I emailed a bit later inquiring as to my order but didn't receive a timely reply.  Then, months later, email was received saying they had overwhelming response and were trying to keep up with the demand and will send updated products as available.  They seemed legitimate so I gave them the benefit of the doubt and I responded that I accepted the delay and would wait for the products.

Over the next months, I received email ads from them and six more emails saying they were working on the production delay.  Then, no more replies to my inquiries and no return of the money they charged to my credit card.  The whole time they just strung me along and I received no satisfaction on my purchase.  They know they did not deliver anything as promised and they took my money.  Three years later they were still sending me ads.  I guess they have me pegged as an easy mark.