Ideal Image Paid $2123.59 in advance, no availability for 60 days, denied refund austin texas

Got a Zoom consultation with Kai Mills on September 30, 2021. She got me into paying $2,123.59 in advance prior to schedule the services. She sent a contract and rushed me to sign. She didn’t explain anything about contraindications or cancelation. I was really clear to her that I needed the treatment done soon for some big travel plans and she assured it was not going to be an issue.

When I called the location to book, they were more than 2 months out. I emailed Kai Mills and she told I would get a refund (I have the email as proof). October 7 someone from billing contacted me and she basically said I cannot get a refund. Unless I have a medical issue or some nonsense about not getting the services in 60 days.

They will take my $2,123.59 for 60 day (if they don't find an excuse for not refund me) There’s is literally THOUSANDS of complaints and claims against them on

BBB:https://www.bbb.org/us/fl/tampa/profile/laser-hair-removal/ideal-image-0653-48001264/complaints 

Also their YELP, Google, Facebook are full on stories similars to mine. AND THE SCAM IT’S NATIONWIDE NOT ONLY IN TEXAS!

Somebody needs to investigate their techniques and this shady Company