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Report: #1495781

Complaint Review: IKEA USA - Atlanta GA

  • Submitted:
  • Updated:
  • Reported By: Wayne — Marietta United States
  • IKEA USA 441 16th St NW Atlanta, GA Atlanta, GA United States

IKEA USA Failed Delivery Atlanta GA

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I ordered items from IKEA on April 21, 2020 online that was supposed to be delivered on May 27, 2020. Not only was the item never delivered, I did not receive any status updates or a tracking number (as promised). I attempted to contact IKEA and they do not answer their phones, the stores are shut down; there is no way to email them or contact them in any way. So, I tried to cancel the order online and received a bold, red message that I would still be charged for delivery!! (even though I never received the item).

IKEA had five (5) weeks to contractually perform as promised. They accepted my payment and I expected delivery of the item I paid for as promised. I did not agree to pay for a service (delivery) that I did not receive. This experience has ruined the goodwill of IKEA with me. As a result, I will never do business with IKEA again. In fact, it's as if they are out of business anyway.

 

This report was posted on Ripoff Report on 05/29/2020 03:11 PM and is a permanent record located here: https://www.ripoffreport.com/report/ikea-usa/atlanta-ga-failed-delivery-1495781. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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