Incfile.com Are not fulfilling their obligation to file LLC papers Huston Texas

I have used Legal Zoom for the formation of 5 companies and in 2 weeks it has always been complete. I used Inkfile since I was looking to help a smaller company and maybe save a buck.

My first problem is they didn't like the name of my company. I am a medical devise dealer but they insisted I can't have medical in the name or the activities code of the LLC. I have 5 LLCs and a C-Corp listed through Legal Zoom as medical device, medical sales, medical distributor and never a problem. So they have taken it upon themselves to list me as retail sales, warehouse or some nonsense which my accountant will obviously be aggravated about since its a lie and I don't collect taxes in my industry, it's up to the customer who buys a CAT scan machine to pay if for profit or not pay if non profit.

I regret my decision, I have been waiting a month and still nothing. There is no way to contact them except email and I need an EIN asap, crickets.

Having said all that, I feel they are praying on uneducated people who want an LLC for personal use or don't know how things work. That's bad business, now someone who has an understanding of the process. I could have filed on my own in Pa at Pa.gov and got my EIN from IRS.gov.

Horrible. If you are new to this or experienced for that matter stay away.