Report: #1495272

Complaint Review: inPixio by Avanquest Software S.A.S. - La Garenne Colombes Cedex

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  • Reported By: Greg — Corolla United States
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  • inPixio by Avanquest Software S.A.S. 89-91 Boulevard National La Garenne Colombes Cedex, France

inPixio by Avanquest Software S.A.S. Refused to refund under 30 day money back guarantee La Garenne Colombes Cedex France

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When I bought this program it was under the guise of a 30 day money back guarantee. I requested a refund within the 30 day limit. Purchase receipt clearly states the guarantee. After refund request was submitted I was contacted by Tiffany in customer support, she states in the reply "Despite the fact that I'm able to offer a refund for the purchase according to our refund policy, I would like to help you with the installation process". I was assured of a 30 money back guarantee when I purchased the product. One of their own representatives clearly states that she has the authorization to provide me a refund in accordance with their refund policy. I tried their fixes several times to no avail, software will not work. I have repeatedly asked for a refund and I keep getting the run around.

This report was posted on Ripoff Report on 05/15/2020 07:56 AM and is a permanent record located here: https://www.ripoffreport.com/report/inpixio-avanquest-software/la-garenne-colombes-cedex-day-1495272. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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