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Report: #1484264

Complaint Review: Intelius -

  • Submitted:
  • Updated:
  • Reported By: Bob — Hilo United States
  • Intelius United States

Intelius Ongoing automatic charges

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Used the Intelius web site to locate a friend.  The charge was supposed to be 1.95

Then I got an email that said I'd signed up for an ongoing service that would be billed at $29.95/mo and if I cancelled now I would be charged $7.95 for cancelling.

I called them and told them I had seen nothing about this when I paid them 1.95.

The rep immediately said OK, you won't be charged anything further.  So they obviously know they are trying to trick people into being charged for things they didn't know about.

So if this happens to you, just call them and tell them you don't want to be charged anything even though their email says that they'll charge you for cancelling.

This report was posted on Ripoff Report on 08/29/2019 02:29 PM and is a permanent record located here: https://www.ripoffreport.com/report/intelius/ongoing-automatic-charges-1484264. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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