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Report: #1532795

Complaint Review: Intuit TurboTax - San Diego California

  • Submitted:
  • Updated:
  • Reported By: Jan — Boulder Colorado United States
  • Author Confirmed What's this?
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  • Intuit TurboTax 7535 Torrey Santa Fe Rd San Diego, California United States

Intuit TurboTax Turbo Tax Intuit Turbotax scam artists and no help San Diego California

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I have been using turbotax since 1998 and have had no problem with them until now. I paid around $95.00 for 2019 and around $95.00 for 2020 Turbotax Home And Business.

I installed both years on my computer from their CD a year after the tax year due. My roommate was able to complete his taxes for both years.

However when I try to open up 2019 and 2020 I need to put in an license code which I have listed in the CD Box.

But it get an error:

There was an error with validating your license code, please try again. Error Code: 630

I have tried re entering the license code at least 25 times for both 2019 and 2020 but continue to get this error.

I read on the Internet that Turbo Tax had problems with their license code activation in both 2019 and 2020.

I read that if you call turbotax they will give you a different code so you can use the software you paid for.

I called turbotax and spoke to customer service and was told they coud not get me a code that would work.

So now I'm oput close to $200.00 for software I can not use.

The customer service rep told me I would need to pay a Tax professional to be able to get my taxes finished.

TYhey claim on their website that they do everything possible to help their paying customers. 

Thats a big fat lie.



This report was posted on Ripoff Report on 06/02/2024 01:53 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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