Report: #1521699

Complaint Review: JJs House - Scottsdale AZ

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Ripoff Report is Xcentric Ventures

Submitted: Fri, October 07, 2022
Updated: Tue, December 06, 2022
Reported By: Dissatisfied — Minnesota United States

Author Confirmed

Why?

JJs House C/o Domains By Proxy Llc 14747 North Northsight Boulevard Suite 111 Pmb 309 Scottsdale, AZ United States

Phone: 852-819-9057
Web: https://www.jjshouse.com/
Category: Ladies Clothing and Shoes, Online Clothing, women's clothing, Women's clothing and accessories, Clothing sales / returns & refunds

JJs House Item was NOTHING like website representation; Refused to refund Scottsdale AZ

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I ordered a dress from JJs House with custom measurements. The measurements were off by as much as 5 inches. The web representation was burgundy. I received a cherry red dress. The web representation was for gathers in the neck and the waist. The dress I received had flat panels with visibly crooked seams, externally visible serging, and threadtails.

The dress I received also had the zipper sewn in backwards, the hem was raw cut fabric, the hooks and hanging ribbons were on the outside of the bodice (not inside, where they are supposed to be). The fabric was a heavy, scratchy polyester, vs the web representation of a light satin and chiffon.

Company refused to issue a refund because it was custom (even thought they didn't even honor the custom measurements). I would love to send pictures.

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This report was posted on Ripoff Report on 10/07/2022 01:07 PM and is a permanent record located here: https://www.ripoffreport.com/report/jjs-house/scottsdale-az-item-like-1521699. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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