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Ripoff Report | Kiwi.com Review - Kiwicom there website had a glitch
Report: #1477798

Complaint Review: Kiwi.com -

  • Submitted:
  • Updated:
  • Reported By: KARLA — SUNRISE FL United States
  • Author Not Confirmed What's this?
  • Why?
  • Kiwi.com Czechia

Kiwi.com There website had a glitch and book my reservation to the wrong airport

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We book a flight from New York to Fort Lauderdale and after hitting the book now button and receiving our confirmation, the reservation had the incorrect inbound and outbound airport.

We call within 5 minutes of receiving the reservation and they did not try to help us, yet they cancel the reservation and now expect me to pay for a new one saying it was non refundable. 

They are nothing but a ripoff, we contacted Delta and they said they will refund it as a courtesy, yet Kiwi.com is telling us that there is not refund. Total Ripoff

This report was posted on Ripoff Report on 04/26/2019 01:46 PM and is a permanent record located here: https://www.ripoffreport.com/report/kiwidotcom/website-glitch-book-wrong-1477798. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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