Report: #1492636

Complaint Review: Lyft - Raleigh NC

  • Submitted:
  • Updated:
  • Reported By: Kim — United States
  • Lyft Raleigh, NC United States

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The vomit scam is considered old now and Lyft has come up with a new way to scam riders, no pun intended. 

The coffee spill scam is the new vomit scam and costing riders hundreds of thousands of dollars a year. I have recently been the victim of this scam and Lyft refuses to deal with me at all. The driver got mad because I did not tip her and left her trunk open. The dummy sat in her car honking on the horn rather than getting her fat, lazy butt out and closing her own trunk. Furthermore, the driver arrived at my home, refused to get out and place two very light carryon pieces of luggage into the trunk of her car, and was nasty and rude when we said good morning.

At our drop off location, which was the airport, we said thank you, have a great day and the driver just looked straight ahead. We had to ask her to open the trunk so we could get our luggage out. Based on the driver's bad attitude, lack of customer service and taking a longer route to the airport, she received no tip. Lyft sends out review requests following each ride and when I received that email, I rated the driver as a 1. Due to this rating as well as the lack of tip, the driver waited a full day to make up a story about spilled coffee and filed a false claim with her employer--to which a charge against my credit card was made.

Subsequently, I received the same email as everyone else about "anecdotal evidence" and that I did not have any say in the matter. I was charged a $50 clean up fee for something that never happened. The lying, broke, opportunistic bottom feeder lied, stole and cheated her way to $50. Easier than working a real, respectable job. Take it from people like me.

I feel as though I have been robbed and to make matters worse, Lyft has a no due diligence, guilty until proven innocent policy. Why did the driver wait until after receiving the poor review to file her claim against me? Why were there no photos taken of the actual coffee cup showing a spill? The photos that Lyft customer service showed me only revealed dark spots with one spot appearing very old. 

Lyft is running itself into the ground with lawsuit after lawsuit and will ultimately end up like Uber or worse. The company is guilty of false, deceptive and unfair trade practices and I refuse to let them get away with it. If this has happened to you, I encourage you not to give up because Lyft will not play fair. In fact, they will not even listen to you. You did it and that is all there is to it.

The root of the problem is the organization itself and the manner in which workers are paid. However, drivers are fully aware of the compensation structure of the work when applying for the job and have no right to complain about not making enough money.  The other issue is this: drivers are forced to pick up people with money; people who look like they even have money and are jealous.

Who else could afford to pay $15 for a 3 mile drive to the airport but wealthy people such as myself? I am not going to leave my car at the airport, though. Plain and simple, green-eyed jealously! My most recent driver pulled up to my very nice home and saw a BMW and a Volvo in the driveway, plus both my mother and myself were sporting Louis Vuitton handbags. Yet, we gave the poor driver no tip.

Newsflash: poor service + longer route = no tip. Here's a tip for all of your starving Lyft drivers: go to college, get an education and change your bad attitude--perhaps then you may not have to resort to lying, stealing and cheating your way to a making a few extra dollars. I have no problem helping or feeding the poor, but not this way.

I am filing a police report for extortion and Lyft and Logan Green, you will not get away with this fraud. 

This report was posted on Ripoff Report on 03/06/2020 03:22 PM and is a permanent record located here: https://www.ripoffreport.com/report/lyft/raleigh-nc-drivers-lying-1492636. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 Author of original report

Lyft driver in Morrisville, North Carolina: Julia the lying, stealing, cheating employee

AUTHOR: Kim - (United States)

POSTED: Tuesday, March 10, 2020

If you live in the Cary/Morrisville area, request a Lyft and see this driver named Julia, cancel it. She drives an old red Toyota Corolla and works the airport area. This scum is using the systematic business practice of coffee fraud and vomit fraud to the best of her advantage in order to pay car insurance on her raggedy, dirty, broke down piece of s*** car. Probably Direct General insurance.

This is a pitiful, pathetic, poor excuse for a human being who doesn't even qualify to clean toilets. 

Thankfully, my bank (Bank of America) reversed the fraudulent charge and is issuing me a new credit card with a different number. I have been a loyal BofA customer for a very long time and the bank looks out for me. I still sent a letter via registered mail to the attention of the CEO.


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#2 Consumer Suggestion

It's the "being an a-hole" fee

AUTHOR: Flint - (Afghanistan)

POSTED: Tuesday, March 10, 2020

First, let me make clear that you are an absolute bottom-feeding piece of trailer trash.  Placing luggage in the trunk is your responsibility, not the driver's.  As is removing it and closing the trunk.  Lyft drivers take the route that the app directs them to take, they don't get paid more if they take a longer one.  And yes, I'm sure the driver was really impressed by your fake Louis Vuitton bags and the BMW in front of your trailer.  The fact that you think people even care about this crap proves that you are absolute trailer trash.  Oh, and you think $15 is a lot of money.  Hilarious.

Oh, and it sounds like you did spill the coffee, on top of everything else.

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#1 Consumer Comment

Police report?

AUTHOR: Stacey - (United States)

POSTED: Saturday, March 07, 2020

Now that is funny since you think you are better than a the driver calling her names and demanding she remove your crappy luggage from her trunk like she is your personal servant!! Who cares about what type of purse you have or car? You "better than you" attitude is nothing more than pathetic. OH and FYI I have more Guccis and LVs than you do as well as Kate Spade and I do not insult, degrade or use my good fortune to those who are trying to make a decent living. Get over yourself. 

As for these "lawsuits" yeah please site case numbers

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