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Report: #439348

Complaint Review: Med1online - Golden Colorado

  • Submitted:
  • Updated:
  • Reported By: Abuja Other
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  • Med1online 4403 Table Mountain Drive Golden, Colorado U.S.A.

Med1online Rude, Appalling customer service, no feedback, outright lies, tracking goods device doesnt work after you effect payment Golden Colorado

*Author of original report: med1online goes bust

*Author of original report: Stay away

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I was assigned by a group of doctors working in Africa to purchase some medical equipments for a new children's clinic being set in in rural west Africa to care for a population of about 20000 needy children. I used the internet to search for the best deals I could find. In total I was given $20,000usd. Whilst searching, I came across med1online and sunk into their trap.

I transfered over half of thae money$12000 to med1online over a month ago. Since that day, nobody from has called or emailed me. WHist trying to ectract payment, Penny Murdoch called me several times. She promised to let me have ship dates as soon as she got payment. When I didnt hear from her to confirm the money had hit their account, I called. No answer, then email. It took at least 3 days to get a reply saying yes but no ship dates yet. My reply from her also came re :spam. My email had been filtered to her spam box.

2weeks later, still nothing. Several emails phone calls during which they would just put the phone down on me or put me through to a voicemail, I was told the bulk of goods would ship on the 27th of march. These were simple items that do not require 6 weeks to order. I accepted the date. Up till now, no further information. No ship date,no goods, no feedback. I have left SEVERAL messages for Dam Smith who has never returned my calls.

We have had to pay for storing the other items at the shippers whist we wait on med1online. I have reciepts of the transaction and copies of the bank transfer. Similar items from another company have since been shipped with no hassle whatsoever.

Penny says she sends me several emails but I just dont get them. When I ask her to resend, she will disappear. They now say the storm has disrupted shipment. The storm has since cleared but nothing. Besides, the goods didnt come Denver.

Nobody takes $12000 and keeps mum. They have to tell me regularly why my order is taking so long. The website said 5days. They company that makes the main items say 5 days. Why is it med1online that takes 10 weeks? They took our money happily and wont dignify me with answers. Yes we are poor AFrican, but surely we are allowed to want something better for our children?

I read to my dismay their antics on this website and am appalled they are allowed to continue doing business. I know exactly what these people have been through as I am currently going through the same.

The money I was given in trust was put together by doctors on small salaries over a year. This is a humanitarian gesture. Med1online has taken money meant to save lives of poor African children. The blood of each child who dies will forever be on their hands. I will pursue this matter till my last breathe. Anyone with further info or advice please contact me. Refund the money or deliver the goods Miss Penny and Dan and co!!

Zainab
Abuja
Nigeria

This report was posted on Ripoff Report on 03/31/2009 12:05 AM and is a permanent record located here: https://www.ripoffreport.com/report/medonline/golden-colorado-rude-appalling-439348. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Author of original report

med1online goes bust

AUTHOR: Zainab - (Nigeria)

POSTED: Thursday, April 23, 2009

As predicted med1online went bust on the 10th of April. They have over 7000usd of money belonging to African doctors meant for a childrens clinic. I cannot understand how a coubtry like USA allows such blatant fraud to continue. Yet it is we Nigerians who are accused of dishonestly and fraud. Such injustice must stop. I reported to the FBI and all they say is get an attorney., which I have. I will NEVER buy or deal with an American company again

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#1 Author of original report

Stay away

AUTHOR: Zainab - (Nigeria)

POSTED: Sunday, April 12, 2009

After holding on to our money for 8 weeks with much stress, med1online have finally shipped 2 items from a list of over 10. We have no way of verifying the quality of what they claim to have sent yet. They have said we will get a refund but as of today, there has been no further comment from their so called accounts department. I have no doubt our money in their possesion ha been used for other dubious deals. It amounts to a conning way of getting intrest free loans. I am at a loss as to how such blatant fraud is allowed to continue in a country such as the USA. If an individual were to do even half of this, their credit report would be ruined for a long time.

We have filed further foraml complaints with the attoeney general of Colorado. The better business bureau has struck them off already, but further action needs to be taken to stop this company from defrauding consumers.

We have had to employ a solicitor to ensure the money due is returned. The doctors are all willing to pursue this to any limit to get justice.

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