Report: #1512022

Complaint Review: Morris & Sons Towing - San Jose California

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  • Reported By: Shauna — San Jose California United States
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  • Morris & Sons Towing 300 E Gish San Jose , California United States

Morris & Sons Towing Took advantage, unprofessional, dangerous San Jose California

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I parked in a Safeway parking lot and was towed. I was told there is a 1-hour limit when I called the towing company. As you will see from the photos, I came down the aisle to that corner spot and the only signage was behind the tree, so I didn't see it. When I went to go pick up my car, "Driver 65" told me it's printed on the ground as well. I showed him the photo where I parked and asked if he saw anything printed on the ground and he wouldn't answer me.

As you can see from the photo, nothing is printed on the ground. Had I been able to see the sign, there is no way I would have parked there. I didn't want to go behind their big, barbed wire, black fence at night with a stranger to get my car, so I said I wanted my mom to come with me and he wouldn't let her. He threatened to call the police on her for trespassing! On what planet would you ever tell a woman to go alone, in the dark, with a stranger back where no one can ensure her safety?

That's a horrible policy. I called the police to ask for an escort and "driver 65" said everyone was going to lunch at the same time and I would have to wait two hours to get my car. I have never been treated so unprofessionally in my life. I am a struggling, single mother and this company really took advantage of me tonight. I don't want to go to small claims court, but that will be my next step if I don't get reimbursed. Also, their website says you're open 24 hours, but "driver 65" said every employee takes a 2-hour lunch at the same time. Really? I'm not surprised this company has a low rating AT ALL.

This report was posted on Ripoff Report on 09/18/2021 11:48 AM and is a permanent record located here: https://www.ripoffreport.com/report/morris-sons-towing/san-jose-california-took-1512022. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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