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Report: #1512692

Complaint Review: Night Owl - Naples Florida

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  • Reported By: Justice — COVINGTON GA United States
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  • Night Owl 4720 Radio Rd Naples, Florida United States

Night Owl Noely M. Diaa T. Mariela M. Yahaira M. Attempting to Scam a customer out of warrantied item by prolonging the claim past expiration. Naples Florida

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In Short...Noely M, Diaa T, Yahaira M, and Mariela M, have prolonged the repair, or replacement of an item under warranty that was initally approved. It was established earlier by several in Tech Support the true issue, but no one in the Warranty Dept. wanted to address the 4 Faulty Cameras.. Their warehouse kept my NVR over two weeks just to tell me that nothing was wrong with it.

I Finally was told this Only After I kept emailing the Warranty Dept. Then Mariela N. ,Noely M, or someone from the warehouse sent me back a different NVR based upon the serial number underneath. In all...Two months have passed just to confirm the cameras are the issue, and it's obvious they prolonged the claim past the date of expiration to not honor it.

This report was posted on Ripoff Report on 10/11/2021 09:46 AM and is a permanent record located here: https://www.ripoffreport.com/report/night-owl/naples-florida-noely-m-diaa-t-1512692. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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