Report: #1496794

Complaint Review: Noracora -

  • Submitted:
  • Updated:
  • Reported By: Mel — United States
  • Noracora United Kingdom

Noracora Difficult to return items & receive refund

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Do not order from this company!  First of all it took a month to receive the order (possibly pandemic was the cause, but I’m not sure).

There are zero instructions on how to return items. When I checked website it stated you had to contact their customer service via email and they had a 15-day return policy. I assumed that meant 15 “business” days (which I was within that period when I sent first email).

I didn’t hear from “customer service.” They finally responded after my second inquiry. Found out return policy is 15 days, NOT business days. Very dissatisfied with this company. I now understand why the company doesn’t list a phone number on their website; all the calls would be.

This report was posted on Ripoff Report on 06/25/2020 03:26 PM and is a permanent record located here: https://www.ripoffreport.com/report/noracora/difficult-return-items-refund-1496794. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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