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Report: #1521233

Complaint Review: Norton - Mountain View California

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  • Reported By: Dennis — Belvidere IL United States
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  • Norton 350 Ellis Street Mountain View, California United States

Norton Norton by Symantec They are Phishing for PCI (Personal Credit Information) Mountain View California

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I bought the Norton 360 Antivirus software from Best Buy and when I went to go activate it Norton requires that I subscribe for an auto-renewal before I can obtain the product I purchased. I do not want this automatic renewal but they do not allow you to opt out of this and the only reason for this would be so that Norton can illegally collect PCI information as PCI is only supposed to be on an as needed basis and in this case they do not need it.

This seemingly innocuous situation is actually quite illegal when one steps back to analyze the situation what if to buy something at a store you had to supply them with your SSN would you do that? Most likely not because they do not need that information in order to allow you to purchase the products and you probably will not find a store that requires that unless there is a legal (as needed) reason for it.

Again this is not only highly unethical but down right illegal and yet Norton has no issue with doing this. As you can guess we bought someone else product rather than supply Norton with our Personal Credit Information.

This report was posted on Ripoff Report on 09/17/2022 02:29 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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