Panera Bread Still hasn't given me my 45 dollar refund. It's been almost 5 months! Brooklyn New York

So October 24, 2023 I placed an online order at the Panera bread store at Gateway Drive. I never received that order. The app says it was delivered but there was no order anywhere near my building and the delivery person didn't leave a picture or text or anything to tell me where he'd dropped it off.

I was pretty much sick of this. The two times prior that I tried to order from Panera Bread the food came very late because the app was sending the drivers God knows where for God knows what reason. My address is stable, and every other place I try to order deliver from seems to find me just fine. But Panera Bread? Well, I live in Canarsie but let's send the driver to Church Avenue.