Complaint Review: Pristine Auctions - Phoenix AZ
Pristine Auctions Would not share sales promotions, have not returned an item which did not sale and are not communicating Phoenix AZ
I sent to Pristine Auctions a number of sports collectables to auction off. I did not get examples of what promotions they would do which was the first red flag I should have seen. A picture and autograph of "Dazzy" Vance took some time to get authenticated so it did not make the saame auction schedule as the other items. I realized 25% of the purchase price on my other items so I set a reserve on the Dazzy Vance of $400. After 3 cycles through the auction, it did not meet the reserve so I ask for it to be returned along with the COA I was charged for.
I was told on 11/15 that it was in "Consignment" to be returned. Two weeks later and I have seen nothing. When I contact the Customer service I have been dealing with, I get told that it is in "Consignment", and to talk to them. Consignment does not respond to my e-mails.
I have filed a complaint with the BBB. I will be filing a police report on the theft of a $1639 piece of collectibles art. GIven the disclaimers this will not do much but I will get on the record. I would like my property returned and I recommend that no one should consign with Pristine Auctions.
This report was posted on Ripoff Report on 12/02/2021 01:52 PM and is a permanent record located here: https://www.ripoffreport.com/report/pristine-auctions/phoenix-az-share-sales-item-1514118. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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