Progressive - Cut my interview in half not giving a full assessment Nationwide

After talking to a nice lady very good at her job and protecting the company follies. I'll keep her name out of it for protection. She went over the fact that customer service is used in all 3 possible roles applied for. Which I knew they would say but that's just one part. So I showed her an example of my exemplary customer service that helps me be ranked #1 in the nation at my current role. I used an example I would've used during the interview should they had of asked like theyre supposed to. I used an example of a frustrated member from AAA telling me to finger F myself because his driver turned away. I reviewed the notes, saw the driver turned away because of an iced driveway and AAA policy is to have a driveway you can enter so the tow truck doesn't get stuck too. I acknowledged his frustration and told him the why, then offered to re dispatch if he just puts some salt down so they can enter. He continued to tell me to finger F myself that his kid has a baseball game soon..I acknowledged his frustration and reiterated, i know youre frustrated with the game coming up and being stuck, ill gladly redispatch if you would sir, I'll do this for you He eventually agreed, and at the end of the call, i said I hope your son hits 4 homeruns I think at that moment the defensive representative realized they completely screwed up not asking all the questions so I could of shown my customer service. Another concern, they said i didn't show independent decision making and being inventive. I reiterated an example in a previous 8 question video how i went out and utilized a text expander short cut application to notate two different programs at a time quicker Another question not asked during the cut short interview yet i got downtalked for not being independent in a follow up email. Makes me think they barely reviewed my 8 video questions. The nice lady also told me in a professional manner to protect the company plus the mess up, that my the email aboot my next interview did not indicate the same questions would be asked. Let's let a non biased resource decide; neither me nor progressive.. as i prepared for the same or similiar questions.. exact phrasing is quoted here in their email ChatGPT You said: "we ask that you prepare to answer different examples from the ones already provided" Elaborate on this and tell me if this means the same questions will be asked? Explain ChatGPT said: This phrase — "we ask that you prepare to answer different examples from the ones already provided" — means the interviewers may ask similar or the same questions as before (for example, about how you handle conflict, meet goals, or solve problems), but they want you to give different examples than the ones you've already shared, perhaps in your application, a prior interview, or an assessment. Here's a breakdown: Same types of questions: Yes, you should expect similar behavioral or situational questions. E.g., "Tell me about a time you went above and beyond," or "Describe a situation where you had to handle a difficult customer." Different stories/examples: You should not reuse the same story or situation you used before. They want fresh, distinct examples to assess your range of experience and consistency. ... The kind lady told me to reapply in another 6 months instead of the normal 1 year. I think they half understand that yes, they messed up. I'll accept the compromise but this hurts. My company due to trump according to him has lost alot of work and my hours have gone down. I know progressive on the inside is easy going, professional and etc.. good pay, consistent work.. cares... Pays pto and health showing they care This hurts me in ten ways to one.. im not convinced what so ever they didn't screw up It's fine, thats life, I'll suck it up and struggle on Atleast they compromised their mistakes I guess I passed up on an opportunity for a $30-50 hr job for them, only 2 days a week but it would help leverage my current loss of work. And in six months, who's to say this position will be available or the talent pool won't be overwhelming I even have years of remote work, working independently on behalf of alot of companies being #1 in the nation, winning clients over for it. My company just doesn't have the volume. I could of done all 3 positions offered easily, I shouldn't of been a hard choice, I should of been a top choice. Oh well, that's why corporate gets corporate reputations, the human side is taken out of the equation. Only policies and procedures matter, even if they mess up. I still hope to work for them, unless you go into business for yourself, this is the logistics of all employers pretty much.