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Report: #1509966

Complaint Review: Pulse Power - The Woodlands TX

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  • Reported By: Yet ANOTHER dissatisfied customer — TX United States
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  • Pulse Power The Woodlands, TX United States

Pulse Power PUCT #10259 Before you read our grievance with , please know it is not unique. Appears the level of incompetence with this one is strong; either that or there is a deliberate method to the madness so customers get fleeced. The Woodlands TX

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Before you read our grievance with Pulse Power, please know it is not unique. Here is a link with multiple others that have complained. The complaint from April is pretty much what we also experienced very recently. Please see what you can do to remedy this situation and get Pulse Power to stop being a bad actor in the energy market.

Thank you.

First, the link:

https://www.texaselectricityratings.com/read-reviews/pulse-power/1-star-reviews

Second, our experience:

Been extraordinarily happy with TES finding energy service providers for us…very happy until now that is. Pulse Power is the worst company they have recommended to us. I am cringing as I read similar reviews posted by others. Appears the level of incompetence with this one is strong; either that or there is a deliberate method to the madness so customers get fleeced. Not at all happy. Reaching out to TES to complain about being saddled with this company.

If they can’t help us, maybe at least TES can refrain from recommending them to others saving them from frustration, headache, and questionable billing. Since only one month into a 3 year contract with these clowns, it will cost close to $800 to break the contract. And, in all honesty, the $800 loss might just be worth getting these a$$hats out of our hair. If you’re unfortunate enough to have Pulse Power as your energy provider by choice or happenstance, make sure despite Pulse Power assuring with confirmation that payments have been received that Pulse Power actually bothers to process the payment and there isn’t some unexplained hick-up; otherwise, Pulse Power will pile on additional fees.

Honestly, can envision this as being a recurrent phenomenon with them. In our opinion, this is a extraordinarily crappy company that hides behind their internal policies to not investigate, not to address,  not to find an equitable resolution, not to serve, and screw their customers. Very seldom write reviews. Pulse Power has earned every bit of this criticism.

This report was posted on Ripoff Report on 07/14/2021 06:26 AM and is a permanent record located here: https://www.ripoffreport.com/report/pulse-power/woodlands-tx-puct-read-know-i-1509966. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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