Report: #1502118

Complaint Review: simple bank - Portland or

  • Submitted:
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  • Reported By: Anthony — Livermore ca United States
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  • simple bank PO Box 14400 Portland, OR 97293 Portland , or United States

simple bank Banking Services provided by BBVA USA, Member FDIC. The Simple Visa® Card is issued by BBVA USA pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted. took my deposits then blocked my account . Portland or

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I was a new costumer i went through full KYC protocal then linked my external checking account which they obviously verified because  i provided all the documents and images showing proof of owning that account.  (I actually provided more than was requested)

i made few deposits into my "simple " then they blocked my account which they never told me about i had to find that out while attempting to use my debit card for the first time. simple bank told me they need further verification which j provided . my account is still blocked ive been going back and forth with this bank for over 3 weeks . I can't get through to costumer service ive been hung up on and they stopped replying to the in app msg strings. 

SIMPLE BANK IS A SCAM or at very best they simply don't care about their costumers . they don't even have a call back service when you call , instead they make their costumers stay on hold for 45-1:40 minutes (i my experience of 5 calls)  then when they answer they tell you bs empty words how they understand but they won't actually fix the issue i requested/demanded i speak to a manager they said no . another time I called i was told it would be unlocked by the end of day (2weeks ago) complete lie.  if you are thinking about opening an account YOU WILL PROBABLY HAVE YOUR MONEY STOLEN FOR A BIT OF TIME. 

This report was posted on Ripoff Report on 11/20/2020 05:00 PM and is a permanent record located here: https://www.ripoffreport.com/report/simple-bank/portland-ing-services-bbva-1502118. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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