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Report: #1501717

Complaint Review: Sling TV -

  • Submitted:
  • Updated:
  • Reported By: GaryNC — United States

Sling TV Charged me after cancelling FREE TRIAL

*Consumer Comment: This may help...

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I tried the 3-day Free Trial with Sling TV. Before the trial period ended, I cancelled the account on their website. They did not send an email confirmation of the cancellation so I contacted them via chat. They said the have no record of the cancellation and that I am being charged for 1 month service of $30. I have a full transcript of the chat. I will dispute the charge with my credit card company.

THE 3 DAY FREE TRIAL IS A SCAM - Sling TV will not let you cancel before the free trial ends and they WILL get your $30.

Agents in the chat were Abigail (initially) then Giovanna, with operator ID: GAR (Abigail's manager).

This report was posted on Ripoff Report on 11/08/2020 03:42 PM and is a permanent record located here: https://www.ripoffreport.com/report/sling-tv/charged-after-cancelling-free-1501717. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

This may help...

AUTHOR: Robert - (United States)

POSTED: Monday, November 09, 2020

https://help.sling.com/en/support/solutions/articles/46000000217-known-issues#account

It looks like they have issues with having people trying to cancel.

 

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