Complaint Review: Spectrum Mobile - Dayton Ohio
Spectrum Mobile Charter Spectrum Mobile After losing or having my new phone stolen, I called and asked Spectrum mobile to let me get an unlocked phone and pay down the stolen phone. Dayton Ohio
*Consumer Comment: Doesn't make sense
*Author of original report: All it takes is one idiot
*Consumer Comment: The Gamble YOU DECIDED To Take
I had purchased a brand new cell phone from Spectrum Mobile, but it was stolen. So I called and asked if I could get a cheaper unlocked phone and switch it to another carrier and continue to pay down the debt. I was told yes I could do that. But then I get an email saying that since I ported the number over, that would knock out my ability to pay it down monthly.
Then I called again to let them know that I didn't have $332 to pay it in full! So after calling again, a woman I spoke to fixed the financial aspect of it so I could pay monthly until fully paid. Then I got another email wanting the FULL amount. People should know that this can happen to them, especially if they're phone is stolen and cannot repay the full amount.
This report was posted on Ripoff Report on 07/29/2021 10:48 AM and is a permanent record located here: https://www.ripoffreport.com/report/spectrum-mobile/dayton-ohio-charter-after-new-1510492. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.