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Report: #1494310

Complaint Review: Sprint - San diego California

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  • Reported By: Gabriella — San diego Califórnia United States
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  • Sprint San diego, California United States

Sprint They charged me a plan that I don’t have anymore and don’t want to refund San diego California

*Consumer Comment: Wrong

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I contracted a Sprint plan in February and after 4 I cancele this plan because the salesperson call me and said he had told me the wrong price so I my bill would be more than 100$ (initially would be 80$ and then changed to 128$).

One month later (my plan was already canceled) I received a message from my bank saying that I was negative because Sprint charged me about this plan that I had already canceled. 

Because of this, the bank charged me an overdraft (35$) because I wasn’t expecting this and I didn't have money on my account.

In this past 2 months, I spoke with many agents (more than 10 times) and they said the same thing: that I would be refunded in 163$ (128$ plan plus the overdraft 35$). I already had the 128$ but I am waiting for the 35$ related to the overdraft. 

I call Sprint every week asking about this and they say that they will call me with an answer about how they will refund me but has been more than 2 months that I am waiting someone to call me and solve my problem.

This report was posted on Ripoff Report on 04/22/2020 11:51 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment


AUTHOR: Stacey - (United States)

POSTED: Wednesday, April 22, 2020

They are not responsible for your overdraft fee - YOU are responsible on maintaining your checking account to avoid these fees so asking Sprint to reimburse you is a joke. Learn to balance your check book to avoid theses fees and stop spending money you do not have. And NO I do not work for them.

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