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Report: #1536296

Complaint Review: Stash - Wilmington Delaware

  • Submitted:
  • Updated:
  • Reported By: Art — Pflugerville Texas United States
  • Author Confirmed What's this?
  • Why?
  • Stash 251 Little Falls Drive Wilmington, Delaware United States

STASH charged my bank account $9.00 a month for 4 years after closing the account. Wilmington Delaware

*Consumer Comment: I Have a Question

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I signed up for a free stash account in March 2021, I was going to fund the account with my bank account, but the process didn't seem legit to me so I canceled the funding transaction.  I then called Stash and canceled my account.  fast forward to March 2025, I get an email from STASH stating that they just processed my $9.00 monthly subscription fee.  I was floored, so I logged into my account (that was canceled 4 years prior) to find that STASH had been charging my bank account $9.00 a month for the last 4 years.  Upon logging in, my account said "your account is being closed allow 5-7 business days" - it had been 4 years!  I called STASH spoke with Rome from their helpdesk, explained the situation and the best that STASH could do is refund the last 3 months, which I declined.  I have reported them to the FTC, BBB and now I'm filling a suit for fraud in my local court.  Stay away from this company, read the reviews in the apple app store, look for the 1 star reviews, they have done this over and over again to many people.  Go with someone that is more trustworthy.

This report was posted on Ripoff Report on 03/03/2025 11:13 AM and is a permanent record located here: https://www.ripoffreport.com/report/stash/wilmington-delaware-dotcom-1536296. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

I Have a Question

AUTHOR: coast - (United States)

POSTED: Monday, March 03, 2025

You reconciled your bank account 48 times over the past 4 years, so why did you wait until now to dispute the charges?

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