Complaint Review: 1stopbedrooms - NYC NY
1stopbedrooms Won't repair broken new couch; won't refund my money NYC NY
The sold me a sleeper couch & I also purchased a 5 year warrantee. The sleeper couch mechanism is broken and every time I contact them to fix it they tell me the part won't come in for another month. This has been going on for what will be the 4th month. There is a senior man in the apartmen. His caregiver cannot sleep on the floor.
1Stopbedroom keeps lying to me and each time has given me misinformation and a further postponement. I want to return the couch and get q full refund but it would cost me half of what I paid for the couch. I am on social security. This is very difficult as I do not have money to replace it by buying a new couch. I sent them pictures and they said only a part needed to be replaced but they won't send it & won't refund my money.
This report was posted on Ripoff Report on 03/01/2021 05:17 PM and is a permanent record located here: https://www.ripoffreport.com/report/stopbedrooms/nyc-ny-wont-repair-broken-new-1505624. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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