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Report: #1533389

Complaint Review: UBREAKIFIX - wauwatosa wisconsin

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  • Reported By: Doug — Los Angeles United States
  • Author Confirmed What's this?
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  • UBREAKIFIX 2751 n mayfair rd ste E wauwatosa, wisconsin United States

UBREAKIFIX Asurion quoted me 1 price and charged me more wauwatosa wisconsin

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on 7/1/24 I took my iphone for screen replacement and was quoted $280 to fix the screen. I approved the price and when I got the phone back it wouldn't take a charge and was very hot and shut down every 5 min. I returned to the store and they said the battery was bad and I needed a new one. I explained it was a new phone and does not need a battery. Then they admitted that they put the wrong screen in and it would cost me another $147.69 for them to fix their mistake and put an apple screen on it. I refused and told them to take their screen out and I will go to apple. They said my old screen was gone and they can't do that. Now they have my phone hostage so I was forced to pay their $147.69 to get my phone back. This is bait and switch. I tried to resolve this with their corporate office and they offered me $40. I refused and told them it's not my problem that they put the wrong screen in and if they would have told me up front it was going to be $440 total to fix it I would buy a new phone.

This report was posted on Ripoff Report on 07/15/2024 06:13 PM and is a permanent record located here: https://www.ripoffreport.com/report/ubreakifix/wauwatosa-wisconsin-asurion-1533389. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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