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Report: #1509425

Complaint Review: vacasa -

  • Submitted:
  • Updated:
  • Reported By: russell — United States
  • Author Confirmed What's this?
  • Why?
  • vacasa United States

vacasa vacasa Calfornia This company is the worst I've ever worked with

*Author of original report: They got my yelp review removed

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I setup a vacation on Airbnb with this Vacasa company and 2 hours before we were supposed to checkin they cancelled our whole vacation. When I called they have zero emotion and just cancelled our whole vacation. Stay away from this company. They even confirmed the prior day and then last minute after we drove down to them they cancelled us. We had no where to go and were in a totally different place. Never go with this company. 

https://www.vacasa.com/

https://www.vacasa.com/office-locations

This report was posted on Ripoff Report on 06/26/2021 09:00 AM and is a permanent record located here: https://www.ripoffreport.com/report/vacasa/calfornia-company-worst-ive-1509425. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

They got my yelp review removed

AUTHOR: russell - (United States)

POSTED: Wednesday, June 30, 2021

  Hello,

We're reaching out to let you know that our moderators removed your review of Vacasa.

We typically remove reviews that reveal personal, non-public information, like someone's home address or phone number.

In this case, it looks like you've included someone's private details into your review. Your review text is copied for reference below, and we hope you'll continue to share your experiences on Yelp while keeping the Content Guidelines in mind.

To learn more, check out our Content Guidelines (https://www.yelp.com/guidelines).

Flagged Content:
I setup a vacation on Airbnb with this Vacasa company and 2 hours before we were supposed to checkin they cancelled our whole vacation. When I called they have zero emotion and just cancelled our whole vacation. Stay away from this company. Here is what it looked like when they messaged me:

https://drive.google.com/file/d/13Pu-zl1yQJd2XTUTCIeFeN0joyd0Ju4G/view?usp=sharing

 


Regards,

Yelp Support
San Francisco, California

Yelp Official Blog | https://www.yelpblog.com
Yelp Support Center | http://www.yelp-support.com
Yelp for Business Owners | https://biz.yelp.com



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