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Report: #1496851

Complaint Review: Wirecard - Aschheim Aschheim

  • Submitted:
  • Updated:
  • Reported By: HOWARD — Los Angeles Ontario Canada

Wirecard Firstly, the Gift Card is Not Even Working and I walked about Three (3) Miles To This Store To Use It and when I got home I found out from your Horrible Customer Service Department that the Gift Card is being reissued! Aschheim Aschheim

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(((REDACTED)))
Toronto, Ontario  Canada (((REDACTED)))
 
Thursday, June 11, 2020
 
 c/o V.I.P. Corporate Executive      
 WIRECARD
 35 Einsteinring,
 Aschheim, Germany
 
Regarding:  Very Serious Complaint
 
Dear Wirecard Executive:
 
Good Morning or Good Afternoon to You!
 
How is your day today in sunny Aschheim, Germany and/or wherever else You are in the World?
 
My day is going fine, thank you, except due to the Fact that my 88 year old mother who suffers from a Prolapsed Bladder, Heart Condition, Low Blood Circulation In Both Of Her Legs, Along With Arthritis In Both Of Her Knees Which Affects Her Mobility had bought Something From Procter & Gamble Some Time Ago and was offered a $15.00 dollar gift card for her trouble which is produced under your company name, "Wirecard"!
 
Sadly, I received Garbage, Below The Line Help For Customer Service!

Firstly, the Gift Card is Not Even Working and I walked about Three (3) Miles To This Store To Use It and when I got home I found out from your Horrible Customer Service Department that the Gift Card is being reissued.
 
To Make Matters Worst:  The Gift Card has the Wrong Middle Initial On It!
 
I am Howard P Shore, NOT Howard C Shore!
 
When I tried to correct it with your Incompetent Customer NO Service Department the girl on the phone verified ME, but she was also Falsely Claiming that the email address on file does Not Match What They Have On Record!
 
When I asked to speak to the supervisor, the service was still the SAME!
 
No Help and No Resolution!
 
You Have Trash Working For Your Company!
 
Moving Right Along:  
 
If You are Not Going To Properly Assist Your Customer, then I am going to Publish The Worst Negative Reviews You Have Ever Seen On Social Media Which Include The Following Websites:
 
Google Maps
Facebook
Sitejabber
ConsumerAffairs
RipOffReport
Better Business Bureau
 
 I have a 0.00 Tolerance For Abusive Or Toxic Persons, No Exceptions!
 
If You would like to contact ME back directly in order to discuss my letter of Very Serious Complaint in further detail, then please call me on my family's landline phone number in Toronto, Ontario  Canada at:  (416) 633-9135.
 
You may also TEXT ME at:  (323) 305-4544.
 
You may also Email ME back at:  howardpaulshore2@gmail.com or private_executive@yahoo.com.
 
You may also Write Back To ME at:
 
Mr. Howard Paul Shore
c/o Mrs. Helene Shore
(((REDACTED)))
Toronto, Ontario  Canada (((REDACTED)))
 
I am more than looking forward to hearing back from You with a Positive Response some time in the very near future.
 
Thank you.
 
Sincerely yours,
 
 
Howard Paul Shore
Angry And Upset WireCard Customer
On Behalf Of Mrs. Helene Shore, Your Customer
 
/HPS
======================================================================================================================
Update:  Back on Friday, June 12th, 2020, Mr. Sayyid Imrani, Customer Service Manager (610) 420-4824 [ sayyid.imrani@wirecard.com ] from Wirecard contacted ME, but did Next To Nothing To Properly Take Care Of ME and My Needs and did absolutely Nothing For My Inconvenience!

He Was So Cheap and Selfish that he Could Not Afford To Even Give Me A $10.00 Dollar Credit On A Gift Card That I Am Still Waiting For (For My Major Inconvenience)!

  Mr. Sayyid Imrani, Customer Service Manager  (610) 420-4824 [ sayyid.imrani@wirecard.com ]  is Not To Be Trusted!

I Would Never Use This Company Again, Nor Recommend Them To Anybody!   F*CK YOU!

This report was posted on Ripoff Report on 06/26/2020 07:59 PM and is a permanent record located here: https://www.ripoffreport.com/report/wirecard/aschheim-firstly-gift-card-i-1496851. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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