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Report: #1504943

Complaint Review: WP FIX IT - HUGHSON California

  • Submitted:
  • Updated:
  • Reported By: DANIEL — Lexington KY United States
  • Author Confirmed What's this?
  • Why?

WP FIX IT WP FIX IT Broke site then threatened me when I wrote a review. HUGHSON California

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CAUTION!!!

WP Fix It is Horrific!

Hired them to speed up my WordPress site.
In trying to speed site, they corrupted the PHP login (which prevents you from logging in to your site)
Then offered to sell me a security product that would “stop hackers”.
When I contacted them, minutes after they logged in to work on site… this is the reply I received.. trying to blame hackers or my hosting company.

"On Tue, Feb 2, 2021 at 10:49 AM WP Fix It Support tickets@wpfixit wrote:
Well, I really think your hosting provider made changes…
The only other explanation maybe that your site is hacked. Your hosting provider accused us of changing PHP, so please let them investigate this. They should be able to check logs etc. If your site is hacked, we offer also a Malware Removal Service, which you can order below:"

They only got rude from there... and actually threatened me.





This is the first time I have EVER left a bad review for any company.
Worse experience I have ever had in 30 years of hiring people to work on dozens of websites.
STAY AWAY!

*** Follow-up:

1 hour after my review

and now… they just sent an email threatening to post many reviews online related to you and the site they destroyed, if I don’t remove my honest, 100% accurate review of my experience.

This company is an absolute nightmare.

UPDATE...
They shared a link in responce to my emails that verifies some of what I said but they conveniently omitted the emails in the link provided that threatened me... and tried to sell me additional products and also showed that they logged in but couldn't after 15 minutes of "fixing site" (not hours like they said)

Simply the worse!
AVOID!

This report was posted on Ripoff Report on 02/11/2021 08:53 AM and is a permanent record located here: https://www.ripoffreport.com/report/wp-fix/hughson-california-broke-se-i-1504943. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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