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Report: #1374590

Complaint Review: 1-800-Got-Junk - Nationwide

  • Submitted: Mon, May 22, 2017
  • Updated: Mon, May 22, 2017
  • Reported By: Christopher — Shepherdsville Kentucky USA
  • 1-800-Got-Junk


1-800-Got-Junk Another Bait and Switch Shepherdsville Kentucky

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We called for an online estimate and gave the lady on the phone a description of what we were trying to haul away.  We told her it was a couch, a couple small cabinets, and a king size bed frame with headboard.  She quoted us a price of around $130.  Great.

When the guys showed up, it was now the $130 for JUST the couch.  What was described as a price level of up to 400 cubic feet on the phone was now the size of a single fridge.  This company is super shady and looks to prey on people in need.  No doubt we looked like fresh meat with our POD in the driveway, a clear indicator that we needed to have everything clear out soon.  The only other explanation is that the call center employees have a quota and will lie straight to you to get your booking.  Either way, way to lose a customer for life over a hundred bucks.  I'll be sure to inform everyone I know as well.

This report was posted on Ripoff Report on 05/22/2017 08:27 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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