Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #316526

Complaint Review: 1200s.com DJPROAUDIO Inc. - NEW YORK New York

  • Submitted:
  • Updated:
  • Reported By: JURMALA Other
  • Author Confirmed What's this?
  • Why?
  • 1200s.com DJPROAUDIO Inc. 195 Morgan Ave.Brooklyn, New York NEW YORK, New York U.S.A.

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

..........Don't Ever Buy From 1200s.com.....

...I ORDERED MY TURNTABLE FROM 1200S.COM IN DECEMBER 2007..I EXPECTED MY T-TABLE IN 14-28 DAYS,AS I PAID INTERNATIONAL EXPRESS MAIL.IT WAS ONLY MY DREAMS...SO,IT'S MARCH 2008 NOW AND I HAVEN'T MY ORDER STILL...AND I CAN'T GET ANY INFO FROM USPS.COM 'CAUSE THERE IS NO INFO ON MY ORDER.I WROTE THEM- "3 MONTHS ARE GONE AND I DON'T GET MY ORDER.PLEASE,CANCEL MY ORDER AND REFUND"..BUT I STILL HAVE NOT REFUNDED MY MONEY AND THEY DON'T ANSWER MY E-MAILS..WHAT'S HAPPEN?IS IT U.S.A BUSINESS?...THEY JUST PLAY WITH ME AS I'M A INTERNATIONAL CUSTOMER AND SO FAR FROM THE NEW YORK CITY...
...
.....Don't Ever Buy From 1200s.com....

Vital
JURMALA
Latvia

This report was posted on Ripoff Report on 03/10/2008 12:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/1200scom-djproaudio-inc/new-york-new-york-11237/1200scom-djproaudio-inc-dont-ever-buy-from-1200scom-new-york-brooklyn-new-york-316526. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
3Consumer
0Employee/Owner

#3 Author of original report

...Don't Ever Buy From 1200s.com

AUTHOR: Vital - (Latvia)

POSTED: Monday, March 17, 2008

..incredible story..and this guys want to blame me..i paid 190 bucks EXPRESS MAIL INTERNATIONAL and have not any confirmation about it..and they tell you and me that they shipped to me 2nd shipment..they never sent to me nothing as they can not confirm it.they sent me s**t Shipment number: CJ7421809US..and USPS.COM and Latvian post can not locate it,because it's wrong number....where is justice?...where is?..
...this guys also wrote that i was refunded on March 7th.so,it's March 17 now and i did not get my money still..who is this guys?it looks like they are not LEGAL/SERIOUS/SKILLED online-shop....

Respond to this report!
What's this?

#2 UPDATE Employee

2 shipments sent, and customer claims he has not received.

AUTHOR: Jason - (U.S.A.)

POSTED: Wednesday, March 12, 2008

We sent out 2 shipments to this customer, for some very expensive turntables. The first shipment was indeed lost in transit, as we have filed the insurance claim and have been reimbursed for the loss of that package. However, the 2nd shipment, when tracked shows that it arrived in the customer's country of Latvia, but no further information is available. Numerous attempts have been made to try and recover more information from the local post office in Latvia to no avail. We went out of our way to accommodate this customer, as per our policy, larger ticket items valued over US$300 cannot be shipped outside of the U.S. - we felt this customer was not a credit card fraud risk, so it was approved to be shipped overseas. Unfortunately, we did not anticipate the issues involved with shipping such an expensive item to Latvia.

This customer's credit card has already been refunded, in addition, we provided him with a full refund, not deducting anything for the shipping expenses incurred on both shipments.

If the customer has an issue with billing, he should bring it to the attention of his credit card bank. I show a refund completed on March 7th. This order was canceled on March 3rd. The refund takes anywhere from 3-5 business days to appear on his statement. Longer if he is a non-U.S. customer. Once we submit the refund, we have no control over how long it takes to post to his account.

Any and all billing inquiries should be addressed to our billing department:

DJ Pro Audio Inc
195 Morgan Ave
Suite #302
Brooklyn, NY 11237

Tel: 1.877.357.7677 ext 705
Fax: 1.877.813.5298

Respond to this report!
What's this?

#1 Author of original report

....Don't Ever Buy From 1200s.com...

AUTHOR: Vital - (Latvia)

POSTED: Monday, March 10, 2008

....and i can't understand-why does this online-shop exist still? my people-BE AFRAID AND THINK TWICE BEFORE YOU WILL BUY FROM 1200S.COM / DJPROAUDIO.COM. THANX.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now