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Report: #684108

Complaint Review: 1800 PROKEYS - Chicago Illinois

  • Submitted:
  • Updated:
  • Reported By: Danny — Buffalo Grove Illinois United States of America
  • Author Not Confirmed What's this?
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  • 1800 PROKEYS Chicago, Illinois United States of America

1800 PROKEYS PRO KEYS, CHICAGO PRO KEYS, 1800PROKEYS, PRO-KEYS Locksmith, PRO KEYS Discount Locksmith SCAMMING, LYING LOCKSMITH! DONT USE Chicago, Illinois

*Consumer Suggestion: Your remedy

*Consumer Suggestion: Did you contact your credit card company?

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This company on January 18th 2011. I had misplaced a key for a 1996 Plymouth voyager. I contacter 1800prokeys and explained i need a key to match ignition and locks, just one key. They told me total for them to come out, make a key and give me the key would be $135 total. When the locksmith PAULY came out he confirmed the same price after taking the vin of the car and writing down all my information. I signed a document to condirm this is my vehicle and walked inside my home because Pauly told me it should take an hour. About 20 minutes later he calls and tells me he is done with the job. I go outside and am handed two keys and the same paper i had signed previously with charges od 261.00. I asked what are all these charges and he told me $55 for a service charge,not sure why that wasnt mentionedor calculated earlier, and $60 for labor. additional tax did also apply which i am not disputing. The explanation was that the two keys cost me $135. My card was charged before he called me to inform of the job being complete and these addtional charges were written on the same paper i signed to verify my information, which i had never authorized.This 1800prokeys company are liars and scam artists. STAY AWAY!

This report was posted on Ripoff Report on 01/18/2011 03:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/1800-prokeys/chicago-illinois-/1800-prokeys-pro-keys-chicago-pro-keys-1800prokeys-pro-keys-locksmith-pro-keys-discoun-684108. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Suggestion

Your remedy

AUTHOR: Mike - (U.S.A.)

POSTED: Saturday, February 12, 2011

You can file a complaint online. Locksmiths are regulated in Illinois. Go to the Illinois department of financial and professional regulation. The licensee in charge of this locksmith agencys name is Peter Wiatr. The dept. will take action if you file the complaint. You might also want to file with the attorney generals office also for bait and switch.

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#1 Consumer Suggestion

Did you contact your credit card company?

AUTHOR: Dick - (United States of America)

POSTED: Thursday, February 10, 2011

You should be able to cut back the charge to the original quote of $135.

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