Complaint Review: 1and1.com - Chesterbrook Pennsylvania
- 1and1.com .1and1.com Chesterbrook, Pennsylvania U.S.A.
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- Category: Web Hosting
1and1.com 1and1 took my money, then deleted my account Chesterbrook Pennsylvania
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I had a dormant account with 1and1.I had a website there.
It was part of a free package, started when they
first launched.So, lately, finally , I decided to add some useful stuff to it. I found out I couldnt access it.
So, I called, and they said "we need to get money
from the collection agency". I couldnt quite figure
out what the deal was, except that I had to pay
to get access. Fine. I wanted to get online asap.
So, I paid $18.75/-( for collection agency) + "$5" (for processing fee)" I managed to get ftp access after 3-4 days of emails with their biling dept.
Then after 2 weeks or so, I try to logon and it tells
me the "status" is "deleted".I called - and they said the $18.75 is for "legal rights"
to then domain. and I still have the domain.
If I type the domain name in my browser, it goes to
some microsoft site, asking me : am I looking for someother site. Basically, I am not online. I am not hosted. I dont have a website domain.
I was given no email telling me they are going to delete the website. I wasnt told that after charging my card for $18.75 + $5 that in a few days, they would delete all my directories and that if I typed my domain name, it would go ""search.live.com", instead of showing it as "www.mydomainname.com", at the top.
I think these people are theives.
Be very careful and go to reliable, trustworthy companies
like yahoo, instead of these crooks.
Troubled
Sunnyvale, California
U.S.A.
This report was posted on Ripoff Report on 07/23/2007 01:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/1and1com/chesterbrook-pennsylvania/1and1com-1and1-took-my-money-then-deleted-my-account-chesterbrook-pennsylvania-262659. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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