30 second smile DID NOT PROVIDE TOTAL ON PHONE ORDER, ALSO UNABLE TO CANCEL BEFOR HANGING UP Internet, Internet

The automated phone line asks for credit card info first, then does not allow cancelations or changes.  I called company as soon as open, 0700 PST and they refused to cancel item.  stated item shipped.  Then said not shipped but not posted. Later the same day they said could not cancel and i should sennd package unopened back or would not get full refund, including shipping. 

I still have not heard back from them 11 days after return.  I am contesting with credit card company and will contact state attorney general in CA and MO for mail fraud.  customer service very rude, hang ups, changes in story etc.  i will not give up.  Item was supposed to cost aprox. $70.00 and my total on card was $214.