Complaint Review: 411 Tax Relief - Culver City California
- 411 Tax Relief 411 Web 10559 Jefferson Boulevard Suite C Culver City, California U.S.A.
- Phone: 310-736.2545
- Web:
- Category: Internal Revenue Service
411 Tax Relief Told they "work with the IRS to 'eliminate my past debts'...by getting a lien filed against you. Great. Culver City California
*UPDATE Employee: "...not unlike the situation that develops when a doctor is cursed by the patient he saved"
*UPDATE Employee: "...not unlike the situation that develops when a doctor is cursed by the patient he saved"
*UPDATE Employee: "...not unlike the situation that develops when a doctor is cursed by the patient he saved"
*UPDATE Employee: "...not unlike the situation that develops when a doctor is cursed by the patient he saved"
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I contacted Stephen Vining, who shunted me over to a "case coordinator", 'Precious Blakney and Emerald Marroquin whom did not know how to speak proper English, ignoring sentence construction and use of grammer.
I was then told that "they would get back to me" after I wrote MY OWN LETTER of "request for abatement". I heard NOTHING back from them, and they called at their "leisure".
After they secured my entire $3,200.00, I got a notice from the IRS with a "Notice of Federal Lien/Levy" which really screwed up my credit. NOTHING was ever said from 411 Tax Relief, when I called my "so called" 'enrolled agent', Stephen Mullineaux, HE FLAT OUT REFUSED TO DISCUSS WHAT 411 WEB ACTUALLY did for my cause, which apparently was NOTHING but get a Federal Lien/Levy filed against me, and I was told to "sue him" (his words).
I was NOT satisfied with ANY of the so called "services" that were supposedly performed by 411 Tax Relief. I'm contacting the California State Attorney General's Office to have the "firm" investigated for scams against unwary consumers, and if you check out the Better Business Bureau website, they are given an "F" rating for "suspicious and fraudlent business practices", and that's according to the BBB. And here's the link to the BBB rating of 411 Tax Relief:
(((Redacted)))
I would NOT recommend this 'firm' to anyone.
Stonesteps
Encinitas, California
U.S.A.
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This report was posted on Ripoff Report on 04/07/2009 11:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/411-tax-relief/culver-city-california/411-tax-relief-told-they-work-with-the-irs-to-eliminate-my-past-debtsby-getting-a-li-441535. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 UPDATE Employee
"...not unlike the situation that develops when a doctor is cursed by the patient he saved"
AUTHOR: Steve - (U.S.A.)
SUBMITTED: Friday, May 22, 2009
This client hired our firm on May 29, 2008. The services to be provided included: 1) either an IRS Offer in Compromise or a Part Pay Installment Agreement, and 2) obtaining IRS status of "currently non-collectible".
The client's history included major health problems from 1983 forward, which he told us prevented him from filing on time and paying on time year after year. When he hired us, excluding years after 2005, he owed the IRS about $11,000 for seven separate years going back to 1997.
After gathering the necessary financial information from the client, and discussing the case with the IRS, we informed him by telephone on July 23, 2008 that was was in uncollectible status with the IRS, but also he needed to file his 2006 and 2007 returns before we could proceed with his Offer.
On September 5, 2008, we mailed our penalty abatement request with supporting docuemntation to the IRS and on October 16, 2008, the IRS granted this abatement, but for one year only, 1997.
In the meantime, we spoke to the client on September 8, 2008, and at that point he choose not to pursue the Offer strategy because he did not want to file the missing returns, or provide us with the additional financial information necessary.
After this point, things became a little screwy. The client was upset that the IRS filed a lien against him, as they always do when non-collectible status is granted, and he blamed us for this action by the IRS. He also conflated the lien filing with a levy action. No levy was issued against this client.
Then the client, while upset at the IRS lien filing, proceeded to make several demands on the firm, including immediate delivery of a written account of all tiem spent on the case. This demand was properly refused, because we as a firm do not provide this service. If he wants to hire a firm that bills for every phone call, such as a CPA or a tax attorney, he is free to do. However, he hired our firm at a reasonable flat rate, and there is no way we can remain profitable while spending our time re-hashing all telephone calls, e-mails, etc.
After this refusal of his demand, he became even more irrational, threatening legal action, etc., and eventually placing libelous charges on this website. However, his assertions are completely without merit, and seek to place blame for the consequences of his actions on those who actually helped him, not unlike the situation that develops when a doctor is cursed by the patient he saved.
As a result of these irrational and libelous complaints against us, we have terminated our relationship with this unfortunate client. Nonetheless, we wish him the best in his future struggles with the challenges provided by his health situation and the tax situation which he has created.

#3 UPDATE Employee
"...not unlike the situation that develops when a doctor is cursed by the patient he saved"
AUTHOR: Steve - (U.S.A.)
SUBMITTED: Friday, May 22, 2009
This client hired our firm on May 29, 2008. The services to be provided included: 1) either an IRS Offer in Compromise or a Part Pay Installment Agreement, and 2) obtaining IRS status of "currently non-collectible".
The client's history included major health problems from 1983 forward, which he told us prevented him from filing on time and paying on time year after year. When he hired us, excluding years after 2005, he owed the IRS about $11,000 for seven separate years going back to 1997.
After gathering the necessary financial information from the client, and discussing the case with the IRS, we informed him by telephone on July 23, 2008 that was was in uncollectible status with the IRS, but also he needed to file his 2006 and 2007 returns before we could proceed with his Offer.
On September 5, 2008, we mailed our penalty abatement request with supporting docuemntation to the IRS and on October 16, 2008, the IRS granted this abatement, but for one year only, 1997.
In the meantime, we spoke to the client on September 8, 2008, and at that point he choose not to pursue the Offer strategy because he did not want to file the missing returns, or provide us with the additional financial information necessary.
After this point, things became a little screwy. The client was upset that the IRS filed a lien against him, as they always do when non-collectible status is granted, and he blamed us for this action by the IRS. He also conflated the lien filing with a levy action. No levy was issued against this client.
Then the client, while upset at the IRS lien filing, proceeded to make several demands on the firm, including immediate delivery of a written account of all tiem spent on the case. This demand was properly refused, because we as a firm do not provide this service. If he wants to hire a firm that bills for every phone call, such as a CPA or a tax attorney, he is free to do. However, he hired our firm at a reasonable flat rate, and there is no way we can remain profitable while spending our time re-hashing all telephone calls, e-mails, etc.
After this refusal of his demand, he became even more irrational, threatening legal action, etc., and eventually placing libelous charges on this website. However, his assertions are completely without merit, and seek to place blame for the consequences of his actions on those who actually helped him, not unlike the situation that develops when a doctor is cursed by the patient he saved.
As a result of these irrational and libelous complaints against us, we have terminated our relationship with this unfortunate client. Nonetheless, we wish him the best in his future struggles with the challenges provided by his health situation and the tax situation which he has created.

#2 UPDATE Employee
"...not unlike the situation that develops when a doctor is cursed by the patient he saved"
AUTHOR: Steve - (U.S.A.)
SUBMITTED: Friday, May 22, 2009
This client hired our firm on May 29, 2008. The services to be provided included: 1) either an IRS Offer in Compromise or a Part Pay Installment Agreement, and 2) obtaining IRS status of "currently non-collectible".
The client's history included major health problems from 1983 forward, which he told us prevented him from filing on time and paying on time year after year. When he hired us, excluding years after 2005, he owed the IRS about $11,000 for seven separate years going back to 1997.
After gathering the necessary financial information from the client, and discussing the case with the IRS, we informed him by telephone on July 23, 2008 that was was in uncollectible status with the IRS, but also he needed to file his 2006 and 2007 returns before we could proceed with his Offer.
On September 5, 2008, we mailed our penalty abatement request with supporting docuemntation to the IRS and on October 16, 2008, the IRS granted this abatement, but for one year only, 1997.
In the meantime, we spoke to the client on September 8, 2008, and at that point he choose not to pursue the Offer strategy because he did not want to file the missing returns, or provide us with the additional financial information necessary.
After this point, things became a little screwy. The client was upset that the IRS filed a lien against him, as they always do when non-collectible status is granted, and he blamed us for this action by the IRS. He also conflated the lien filing with a levy action. No levy was issued against this client.
Then the client, while upset at the IRS lien filing, proceeded to make several demands on the firm, including immediate delivery of a written account of all tiem spent on the case. This demand was properly refused, because we as a firm do not provide this service. If he wants to hire a firm that bills for every phone call, such as a CPA or a tax attorney, he is free to do. However, he hired our firm at a reasonable flat rate, and there is no way we can remain profitable while spending our time re-hashing all telephone calls, e-mails, etc.
After this refusal of his demand, he became even more irrational, threatening legal action, etc., and eventually placing libelous charges on this website. However, his assertions are completely without merit, and seek to place blame for the consequences of his actions on those who actually helped him, not unlike the situation that develops when a doctor is cursed by the patient he saved.
As a result of these irrational and libelous complaints against us, we have terminated our relationship with this unfortunate client. Nonetheless, we wish him the best in his future struggles with the challenges provided by his health situation and the tax situation which he has created.

#1 UPDATE Employee
"...not unlike the situation that develops when a doctor is cursed by the patient he saved"
AUTHOR: Steve - (U.S.A.)
SUBMITTED: Friday, May 22, 2009
This client hired our firm on May 29, 2008. The services to be provided included: 1) either an IRS Offer in Compromise or a Part Pay Installment Agreement, and 2) obtaining IRS status of "currently non-collectible".
The client's history included major health problems from 1983 forward, which he told us prevented him from filing on time and paying on time year after year. When he hired us, excluding years after 2005, he owed the IRS about $11,000 for seven separate years going back to 1997.
After gathering the necessary financial information from the client, and discussing the case with the IRS, we informed him by telephone on July 23, 2008 that was was in uncollectible status with the IRS, but also he needed to file his 2006 and 2007 returns before we could proceed with his Offer.
On September 5, 2008, we mailed our penalty abatement request with supporting docuemntation to the IRS and on October 16, 2008, the IRS granted this abatement, but for one year only, 1997.
In the meantime, we spoke to the client on September 8, 2008, and at that point he choose not to pursue the Offer strategy because he did not want to file the missing returns, or provide us with the additional financial information necessary.
After this point, things became a little screwy. The client was upset that the IRS filed a lien against him, as they always do when non-collectible status is granted, and he blamed us for this action by the IRS. He also conflated the lien filing with a levy action. No levy was issued against this client.
Then the client, while upset at the IRS lien filing, proceeded to make several demands on the firm, including immediate delivery of a written account of all tiem spent on the case. This demand was properly refused, because we as a firm do not provide this service. If he wants to hire a firm that bills for every phone call, such as a CPA or a tax attorney, he is free to do. However, he hired our firm at a reasonable flat rate, and there is no way we can remain profitable while spending our time re-hashing all telephone calls, e-mails, etc.
After this refusal of his demand, he became even more irrational, threatening legal action, etc., and eventually placing libelous charges on this website. However, his assertions are completely without merit, and seek to place blame for the consequences of his actions on those who actually helped him, not unlike the situation that develops when a doctor is cursed by the patient he saved.
As a result of these irrational and libelous complaints against us, we have terminated our relationship with this unfortunate client. Nonetheless, we wish him the best in his future struggles with the challenges provided by his health situation and the tax situation which he has created.


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