411 Tax Relief unauthorized debit of personal checking account Culver City California

on Sept 9, 2008, I spoke with Lynn Delgado of 411 Tax Relief considering using their services. Foolishly I game her my checking account number over the phone. That same day I received by fax the contract and authorization to debit my checking account. After reviewing the contract, I decided not to use their services. I called Msl Delgado and advised her of my decision. One week later on 9-16-08, my checking account was debted by 411 for 100.00 dollars. On 9-22-08, I learned of this and was notably upset. I called Ms. Delgado and in a civil manner asked her what gave her the right to debit my account. She immediately told me that my tone of voice would get me no where. She stated that they would refund my account, but my attidude, they would definately make it harder for me to receive my refund. Needless to say I was taken aback by her condescending attitude. She transferred me to acounting where I received a voice mail leaving my number. I have not received any of my calls to their office. I am reporting this dubious company as they are using coercion and threats on not returning my money that they were clearly not authorized to debit my account. If I have legal recourse I would appreciate you advises.

Andy
hendersonville, Tennessee
U.S.A.